Insurance Back-Office Support
Administrative support for agencies and brokers: ACORD forms, certificates, policy checking, renewals and endorsements.
Serving Florida
Back-office support for Florida businesses and insurance agencies
Florida agencies and businesses face busy seasons and fast-moving customer demand. S&S Global Services provides remote administrative and insurance back-office support from Pakistan, planned around your Florida schedule.
How we support Florida businesses
We are a remote team. We do not have a physical office in Florida; our delivery team works from Karachi, Pakistan, inside the systems and tools you already use.
Insurance agencies
Renewal, endorsement and certificate support, especially during busy renewal periods.
Professional services
Scheduling, inbox and document support for advisors and firms.
Customer-facing businesses
Customer inquiry handling and CRM upkeep.
Areas we support across Florida
We work with clients throughout the state, including businesses in and around:
Miami Tampa Orlando Jacksonville Fort Lauderdale
Time zones & coverage
Most of Florida is on Eastern Time (the western Panhandle is on Central Time). Pakistan is 9 hours ahead of Eastern Daylight Time and 10 hours ahead of Eastern Standard Time; coverage windows are agreed during scoping.
Popular services in Florida
Renewals & Endorsements
Renewal preparation and endorsement processing support so nothing slips through the cracks.
Customer Support
Email and inquiry support with clear escalation to your team when needed.
Virtual Assistants
Dedicated virtual assistants for research, scheduling, inbox support and general administration.
Support for your Florida team
Tell us which tasks you would like to hand over and when your team works. We will plan coverage around your schedule.