Insurance back office

Premium Audit Support

Preparation of payroll, sales and exposure documentation ahead of carrier premium audits.

Service details

Premium Audit Support

Premium audits go more smoothly when records are organized ahead of time. We help agencies and their clients assemble and organize the payroll, sales and exposure documentation that carriers request for audits.

  • Document completeness checklist
  • Variance summary for your review
  • Follows your procedures, inside your systems
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Challenges we help with

Audit requests arrive with short deadlines.

Clients send incomplete or unorganized records.

Audit results are not reviewed against what was expected.

What’s included

  • Audit request tracking and reminders
  • Organizing payroll and sales records into carrier formats
  • Comparing audit results to estimated exposures for your review

Not included, or only with your approval

  • Performing the carrier audit
  • Disputing audit results without your instruction

How the work flows

  1. Audit requests are logged with deadlines.
  2. We request and organize documents from the agreed sources.
  3. Your team reviews the package before it is sent to the carrier.

Quality checks

Document completeness checklist

Variance summary for your review

Data & access

Payroll records are sensitive; we agree on secure channels and retention rules before starting. We work as an administrative extension of your team. Coverage decisions, binding authority, licensed advice and any regulated determination stay with your authorized, licensed staff.

Please do not send client files, policy documents or personal data through our website forms. We agree a secure channel during onboarding.

Frequently asked questions

If you would like us to, we can contact clients within an agreed script and timeline, on behalf of your agency.

Let’s Build a Better Back Office Together.

Tell us about the work you would like to hand over. We will review it with you and propose a practical starting point.