Insurance Back-Office Support
Administrative support for agencies and brokers: ACORD forms, certificates, policy checking, renewals and endorsements.
Serving Texas
Back-office support for Texas businesses and insurance agencies
From independent agencies to growing service businesses, Texas companies use S&S Global Services for dependable remote back-office support. Our team works from Pakistan, with coverage windows planned around your Texas business hours.
How we support Texas businesses
We are a remote team. We do not have a physical office in Texas; our delivery team works from Karachi, Pakistan, inside the systems and tools you already use.
Insurance agencies
Certificates, policy checking and renewal support for agencies writing personal and commercial lines.
Service businesses
Appointment management and customer follow-up for busy front offices.
Growing companies
Data entry, reporting and inbox support as you scale.
Areas we support across Texas
We work with clients throughout the state, including businesses in and around:
Houston Dallas–Fort Worth San Antonio Austin El Paso
Time zones & coverage
Most of Texas is on Central Time. Pakistan is 10 hours ahead of Central Daylight Time and 11 hours ahead of Central Standard Time, so we agree coverage windows that overlap with your working day.
Popular services in Texas
Certificates of Insurance
Timely COI issuance and tracking, following your agency's rules for holders and wording.
Appointment Management
Scheduling, confirmations, reminders and rescheduling so your calendar runs smoothly.
Customer Support
Email and inquiry support with clear escalation to your team when needed.
Support for your Texas team
Tell us which tasks you would like to hand over and when your team works. We will plan coverage around your schedule.